Refund and Cancellation Policy

Last updated: April 1, 2026

This Refund and Cancellation Policy governs the use of the WishTurkiye platform operated by WishTurkiye OÜ.

1. Company Information

WishTurkiye OÜ
Registry Code: 17467357
Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia
Email: info@wishturkiye.com

2. Nature of the Platform

WishTurkiye operates exclusively as a B2B software platform that enables business clients to access, compare, and manage services offered by independent third-party providers in Türkiye.

WishTurkiye does not own, control, operate, or directly provide any services listed on the platform.

3. Role and Liability Disclaimer

All services available through the platform are provided and fulfilled by independent third-party providers.

WishTurkiye acts solely as a technical intermediary and shall not be considered a service provider under any circumstances.

WishTurkiye shall not be liable for:

• Execution, quality, or safety of services
• Service delays, cancellations, or modifications
• Any acts or omissions of third-party providers

4. Cancellation and Refund Terms

Cancellation and refund conditions are determined individually by each service provider and may vary depending on the nature of the service.

By completing a booking, the user acknowledges and agrees to the applicable cancellation and refund terms provided at the time of booking.

Specific cancellation terms are displayed to the user before confirming each booking.

• Refund eligibility is subject to the provider’s policy
• Some services may be non-refundable
• Time-based cancellation restrictions may apply

5. Payment Facilitation

WishTurkiye facilitates payments as a technical platform on behalf of third-party providers.

Payments processed through the platform do not constitute direct sales by WishTurkiye.

Refunds, when applicable, are executed in accordance with the relevant provider’s policies.

6. Dispute Resolution

Any disputes regarding services must be addressed directly with the respective service provider.

WishTurkiye may assist in communication but assumes no responsibility for dispute outcomes.

7. Limitation of Liability

To the maximum extent permitted by applicable law, WishTurkiye shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform.

8. Amendments

WishTurkiye reserves the right to modify this policy at any time. Updates will be published on this page.

9. Contact

Email: info@wishturkiye.com